Last updated on 02/25/2025.
At AlelouyaTV, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our platform. By using AlelouyaTV's services, you agree to the terms outlined in this policy.
We collect data to improve our services and ensure a personalized viewing experience. When you create an account, subscribe, or contact us, you may provide personal information such as your name, email address, contact number, and payment details (if applicable for subscriptions or donations).
When you interact with AlelouyaTV, we may also collect device and usage data, including the type of device you use, operating system, browser type, IP address, and geolocation. Viewing history, preferences, and session data are also gathered to help us enhance your experience. Additionally, we use cookies and similar technologies to remember your preferences, personalize recommendations, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
The data we collect is used to deliver high-quality, personalized programming and to provide seamless access to live and on-demand content. It also enables us to communicate updates, promotions, and announcements, respond to inquiries, process payments, and manage account settings.
We analyze user behavior to improve our platform and develop new features while ensuring compliance with applicable legal requirements. Your information is only used for these purposes, and we seek your consent when legally required.
AlelouyaTV respects your privacy and does not sell or rent your personal information. However, we may share data with trusted service providers who assist us in operating our platform, processing payments, delivering content, or analyzing performance. These providers are bound by confidentiality agreements and must protect your information.
In certain circumstances, we may disclose your information to comply with legal obligations, enforce our terms of use, or protect the rights and safety of AlelouyaTV, our users, or others.
As a user, you have the right to access, correct, or request the deletion of your personal information, subject to any legal or contractual obligations. You can also opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.
To exercise these rights, please contact us at legal@alelouya.tv.
We use advanced security measures such as encryption, firewalls, and secure data storage to protect your information from unauthorized access. While no system is entirely foolproof, we encourage you to use strong passwords and exercise caution when sharing sensitive information online.
AlelouyaTV is committed to family-friendly programming but does not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.
Our platform may contain links to external websites or services. AlelouyaTV is not responsible for the privacy practices or content of these third parties. We encourage you to review their policies before providing any personal information.
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Any updates will be posted here with a clearly indicated effective date. We encourage you to review this policy periodically to stay informed.
If you have any questions or concerns about this Privacy Policy, please reach out to us at: